Refund Policy

Refund Policy

This page explains how Wavee refund requests can be reviewed for purchases, subscriptions, and billing issues.

Last updated: April 29, 2026
6 sections
Refund Policy

What this page covers

01

This refund policy explains the current refund position for Wavee purchases made through the official checkout flow.

Because billing and fulfillment may involve third-party providers, the final purchase flow can also be affected by the provider terms shown during checkout.

Refund Policy

Before requesting a refund

02

If you run into install, compatibility, billing, or activation issues, contact support or use the project issue path first when possible.

Some problems can be resolved faster through setup help, compatibility guidance, or download troubleshooting without needing a refund request.

Refund Policy

How refund requests are reviewed

03

Refund requests should include enough detail to identify the purchase and explain the problem clearly.

Requests may be reviewed based on factors such as duplicate purchases, billing mistakes, failure to receive access, or technical issues that could not be resolved in a reasonable way.

Refund Policy

Subscription and billing notes

04

If Wavee is sold through subscriptions or recurring billing, cancellation timing matters. Charges already processed may not always be reversed automatically.

Users should review the checkout terms and billing details at the time of purchase, especially for renewals, seat counts, and plan changes.

Refund Policy

Third-party payment providers

05

Wavee may use external billing providers such as Polar to process checkout and manage payment records.

Those providers can impose operational or compliance constraints on refunds, charge handling, and customer verification.

Refund Policy

Policy updates

06

If refund terms change, this page should be updated so the website reflects the current position clearly.

The date at the top of this page should reflect the latest revision.